New Belgium Brewing Help Center

Welcome to the New Belgium Help Center!

Thanks for visiting our help center! We are here to help. On this page you will find several articles that answer questions that we most frequently receive. The handy search bar should help you find what you are looking for too. If not, feel free to send us a message by filling out our contact form and someone from our Customer Service Team will get back to you. 

    • Recent Articles

    • Common Issues When Redeeming National Rebates

      As a reminder, New Belgium rebates are managed by third-party companies. Here are some commonly seen issues to check before reaching out to customer support: 1. Receipt submission is from a non-participating state. 2. The photo of the receipt is ...

    • New Belgium Beer Rebates

      Rebates are managed by third-party companies, which limits the extent to which we at New Belgium can assist you with rebate issues. However, we can offer some tips to help you get started in the right direction! First, please know that rebate offers ...

    • Do you sell gift cards?

      We have gift cards for sale! For a physical gift card to use in our Liquid Centers, visit our Fort Collins, Colorado or Asheville, North Carolina locations. For an email gift card, follow this link here. Gift cards are only valid in person in our ...

    • Do you sell gift cards?

      We have gift cards for sale! For a physical gift card to use in our Liquid Centers, visit our Fort Collins, Colorado or Asheville, North Carolina locations. For an email gift card, follow this link here. Gift cards are only valid in person in our ...

    • Returns, Exchanges, Shipping, and more!

      When can I expect to receive my order? Do you offer expedited shipping? While we don’t offer expedited shipping, orders are packed and shipped within 3-5 business days and generally arrive 2-3 days after that. Business days are Monday through Friday, ...

    • Popular Articles

    • How do I find New Belgium beer near me?

      Don't live near one of our breweries? We distribute all across the US! We recommend starting your search with our Beer Finder. This information is populated by our distributors and is a great way to track where your favorite New Belgium beer is being ...

    • Asheville Room Rentals and Private Events

      Please head over to the Private Events page and fill out your information on the room rental request form provided. Our Brewhouse private events team will respond to you from there!

    • Packaging Codes and Best-By Dates

      One of the keys to becoming a savvier beer drinker is understanding where to find best-by dates and packaging codes. For one, you can determine how old your beer is and what the optimal window to consume it is. These codes can also supply important ...

    • Merchandise

      If you can't make it to one of our on-site stores, you can shop online at the New Belgium Online Store. And for those who like to live Rangerously, check out our Voodoo Ranger Vootique with limited edition Voodoo Ranger merch and fun! Want to ...

    • Fort Collins Brewery Tours

      We offer a wide variety of tours of our brewery, so guests can choose their adventure level! Fort Collins Brewery Tours | New Belgium Brewing Each tour includes sampling of our world-class beer for those who are 21+. All ages are welcome to tour, but ...