New Belgium Brewing Help Center

Welcome to the New Belgium Help Center!

Thanks for visiting our help center! We are here to help. On this page you will find several articles that answer questions that we most frequently receive. The handy search bar should help you find what you are looking for too. If not, feel free to send us a message by filling out our contact form and someone from our Customer Service Team will get back to you. 

    • Recent Articles

    • Returns, Exchanges, Shipping, and more!

      When can I expect to receive my order? Do you offer expedited shipping? While we don’t offer expedited shipping, orders are packed and shipped within 3-5 business days and generally arrive 2-3 days after that. Business days are Monday through Friday, ...

    • New Belgium Hardcharged Tea Nutrition Facts

      Here at New Belgium our recipes are proprietary, but we can share some information to help address some FAQ's about our delicious new addition to the Voodoo Ranger family. What is the ABV? Hardcharged Tea is 7% ABV. Does it have caffeine? There is no ...

    • How do I get in contact with New Belgium?

      If you have a question that cannot be answered by our Help Center content, feel free to reach out. Contact form If you have a specific topic or department to reach, this is the best place to start! First, select a category. If it is site-specific, ...

    • Best-By Dates and Shelf Life

      Quality and shelf life are very important to us here at New Belgium. Fun fact: we were actually one of the first breweries to print best-by dates on our beer! We have unique best-by dates chosen for each brand based on several factors, including raw ...

    • Can I get beer delivered to me?

      Please understand that New Belgium cannot ship beer directly to consumers in all states. Learn more about which states are eligible for direct shipping. What about local delivery? We do work with third-party companies that deliver beer. Availability ...

    • Popular Articles

    • How do I find New Belgium beer near me?

      Don't live near one of our breweries? We distribute all across the US! We recommend starting your search with our Beer Finder: https://www.newbelgium.com/beer/finder/ This information is populated by our distributors and is a great way to track where ...

    • Asheville Room Rentals and Private Events

      Please head over to the Private Events page and fill out your information on the room rental request form provided. Our Brewhouse private events team will respond to you from there!

    • Packaging Codes and Best-By Dates

      One of the keys to becoming a savvier beer drinker is understanding where to find best-by dates and packaging codes. For one, you can determine how old your beer is and what the optimal window to consume it is. These codes can also supply important ...

    • Merchandise

      If you can't make it to one of our on-site stores, you can shop online at the New Belgium Online Store. And for those who like to live Rangerously, check out our Voodoo Ranger Vootique with limited edition Voodoo Ranger merch and fun! Want to ...

    • Fort Collins Brewery Tours

      We offer a wide variety of tours of our brewery, so guests can choose their adventure level! Fort Collins Brewery Tours | New Belgium Brewing Each tour includes sampling of our world-class beer for those who are 21+. All ages are welcome to tour, but ...